Symantec endpoint manager not updating definitions


30-Nov-2017 03:46

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It appears that I should be able to delete the older folders and all will be OK.

with a service restart however there is a warning about having Live Update Administrator Installed I have followed some instructions found on the Symantec site and assumed that the response from Nixphoe would resolve my issue.

Installation is a big topic, so I encourage you to read Symantec’s Top 10 SEP installation best practices.

The article covers things like ensuring all SEP clients and SEPMS are running the latest maintenance release, using the Group Update Provider (GUP) for content distribution, and how to ensure out-of-date SEP clients to still get incremental updates.

There are a lot of moving parts to admin work, so here is a list of Symantec’s guides to content revision configuration, server certificate updates, GPO, testing authentication, central deployment, Live Update, and clients with both SEP and Data Loss Prevention: If your users do not use a VPN, you should change the Live Update policy setting to use the default Symantec Live Update server – this allows remote clients to update any time they connect to the Internet.

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According to Symantec, an upgrade to version 12.1.5 will take much longer than you expect (sorry).

It’s slow because the upgrade process converts all existing content to an optimized storage format, so plan for an extended upgrade time.